Information for your booking

Arrival

Rooms are available to guests from 2 PM on day of arrival. If you are planning to arrive after 10 PM, please let us know with a quick phone call.

Departure

We ask that you vacate your rooms by 11 AM on your day of departure. According to availability, we offer a late check-out option. Please find out more about the options available from our reception team.

Alpentherme Gastein

Entry to the 30.000 m² Alpentherme Gastein! Direct access via a heated corridor.

Airport

Salzburg airport is approximately 85 km from Bad Hofgastein, and Munich airport approximately 220 km away.

Dogs

On prior arrangement, you are welcome to bring dogs with you. For reasons of hygiene, pets are not allowed in the restaurant and wellness areas. We charge a €7 general cleaning charge per animal per night, without food.

Parking

We have a car park
Underground parking garage. Euro 5,00 per night.

Reception

Our reception is open from 07.30 a.m.  until 10.00 pm 

Cancellation terms

free of charge up to 4 weeks before arrival , up to 2 weeks prior 50 %,

up to 1 week prior 70 % , 6 days or less as well as by earlier departure 80 % of the agreed price.

Accepted methods of payment

Cash (EURO)

EC Card

VISA & Eurocard/Mastercard