Information for your booking


Rooms are available to guests from 2 PM on day of arrival. If you are planning to arrive after 10 PM, please let us know with a quick phone call.


We ask that you vacate your rooms by 11 AM on your day of departure. According to availability, we offer a late check-out option. Please find out more about the options available from our reception team.

Alpentherme Gastein

Entry to the 30.000 m² Alpentherme Gastein! Direct access via a heated corridor.


Salzburg airport is approximately 85 km from Bad Hofgastein, and Munich airport approximately 220 km away.


On prior arrangement, you are welcome to bring dogs with you. For reasons of hygiene, pets are not allowed in the restaurant and wellness areas. We charge a €12,- general cleaning charge per animal per night, without food.


We have a car park
Underground parking garage. Euro 5,00 per night.


Our reception is open from 07.30 a.m.  until 10.00 pm 

Cancellation terms

Winter 2021/2022  and summer 2022

Free rebooking or cancellation possible up to 2 days before arrival, should one of these reasons apply: 


  • Border closure
  • Should you fall ill with Covid 19 (presentation of positive test result)
  • renewed lockdown

Otherwise the following cancellation conditions apply:

up to 3 weeks before arrival free cancellation, up to 2 weeks before arrival 50%,

up to 1 week before arrival 70 %, from 6 days 100 % of the agreed room rate.

Accepted methods of payment

Cash (EURO)

EC Card

VISA & Eurocard/Mastercard