Vacation in Safety
in order to give you more planning security for your vacation, we have summarized our security measures and cancellation conditions for you.
We are an official participant in the "Safe Hospitality" initiative. Thus, we are sending a clear signal for compliance with safety and hygiene measures when perceiving the Covid-19 virus and thus for a possible trustworthy vacation in Austria.
Our employees are tested for the Covid-19 virus every week.
A temperature control is a standard before starting work.
Pre - Check-in
Free rebooking or cancellation possible up to 7 days before arrival, should one of these reasons apply:
Travel warnings for Austria or for Salzburger Land
Should you fall ill with Covid 19 (presentation of positive test result)
If you have to go into an officially ordered quarantine (presentation of a notice)
If you are not allowed to leave your home country
In this case you will receive a voucher with no time limit or, if you wish, a 100% refund of the deposit already paid.
Otherwise the following cancellation conditions apply:
up to 4 weeks before arrival free cancellation, up to 2 weeks before arrival 50%,
up to 1 week before arrival 70 %, from 6 days 100 % of the agreed room rate.