Dear guests,

in order to give you more planning security for your vacation, we have summarized our security measures and cancellation conditions for you.

We are an official participant in the "Safe Hospitality" initiative. Thus, we are sending a clear signal for compliance with safety and hygiene measures  when perceiving the Covid-19 virus and thus for a possible trustworthy vacation in Austria.

Our employees are tested  for the Covid-19 virus every week.

A temperature control is a standard before starting work.

Our cleaning and disinfection plan is based on the current  hygiene guidelines of the Austrian Hotel Association.



Vacation planning without risk:

Free rebooking or cancellation possible up to 2 days before arrival if one of these reasons applies:

Travel warnings for Austria or for Salzburger Land
Border closure
Should you fall ill with Covid 19 (presentation of positive test result)
If you have to go into an officially ordered quarantine (presentation of a notice)
If you are not allowed to leave your home country

For a down payment that has already been made, you will receive a voucher with no time limit  or  full compensation on request

Cancellation terms not related to Corona:

Cancellation free of charge up to 1 week before arrival, 100% of the actual room price from 6 days.